Export to Namibia and VAT refund info

How to Claim Back VAT When Buying from South Africa (Namibia Customer Guide)

If you’re a Namibian customer buying goods from Two Running Hares and arranging your own transport or courier, you may be eligible to claim back the VAT (Value-Added Tax) paid on your purchase. Here’s how:

✅ Step 1: Purchase Goods and Receive a Valid VAT Invoice

• We will issue a VAT invoice that includes:
• Our VAT number
• The total price including VAT
• A clear description of the goods
• This invoice is essential for your VAT refund claim — keep it safe.

✅ Step 2: Arrange Your Own Export

• You must use a registered courier or transporter.
• You or your courier will act as the exporter of record.
• You do NOT need our exporter’s code. The courier handles the export in your name.

✅ Step 3: Ensure Export Documents Are Completed Correctly

• Ask your courier to obtain a SARS-stamped SAD500 or customs export document.
• You’ll also need:
  • Your original VAT invoice
  • Proof of payment (e.g. EFT, card slip)
• No customs stamp = no VAT refund.

✅ Step 4: Export the Goods Within 90 Days

• The goods must be exported within 90 days from the invoice date.
• Keep proof of the date the goods crossed the border.

✅ Step 5: Claim Your VAT Refund

• Apply through Tax Refunds for Tourists (TRT):
• www.taxrefunds.co.za
• Submit:
  • Your original VAT invoice
  • Proof of payment
  • Stamped export/customs documents
  • Your passport details
• Claims must be submitted within 3 months of export.

💡 Need Help?

If you're unsure about any step, feel free to contact us before arranging your export. We’re happy to provide another copy of your invoice or speak with your courier to clarify the process.